Service
Innovation Lawyer – Real Estate
Sharper in
purpose. Stronger in connection. Bolder in ambition.
Osborne Clarke
is an international, full-service law firm focused on organisations in high
growth sectors, navigating high regulatory intensity, rapid innovation and
disruption, and multi-jurisdictional complexity. Our foundation is a culture of
character, camaraderie and collaboration that helps our colleagues thrive and
our clients succeed. We are now evolving our people centred culture to become
even more ambitious. This brings greater opportunity to do strategic, complex
work – often collaborating across borders – with talented, generous colleagues,
and to leverage data and technology to shape a firm that is growing with
purpose and confidence.
Innovation and
technology are central to our strategic ambitions. We have an exciting new
opportunity for a Service Innovation Lawyer specialising in Real Estate law to
work within our Real Estate practice group, helping to shape and deliver AI
enabled legal services for our clients.
This role is
available on both a permanent and fixed-term basis, and can be based from any
of our UK offices. We operate a hybrid working model so you can benefit from
time both at home and in the office. The successful candidate will receive
structured training and ongoing development in AI, legal technology and client
service innovation. This role will suit lawyers already in a similar role, as
well as those looking to pivot into this space. Previous experience in a legal
technology and AI role is not required – though we are looking for a strong
interest in this space.
The Team
As a Service
Innovation Lawyer, you will be embedded in our Real Estate Practice Group,
working day-to-day alongside Partners and fee earning teams. You will also be
part of, and work closely with, our Osborne Clarke Solutions ("OCS")
team, a multidisciplinary group of ex-lawyers and technologists based in the UK
and Europe, who provide the strategic framework, tools and methodology that
underpin the firm's service innovation programme. By talking to clients, using
AI and collaborative technology to develop legal project management tools, we
believe that we can continue to transform our services and further strengthen
Osborne Clarke's position in the market.
The firm's
service innovation programme has already delivered solutions to a number of
clients across several jurisdictions, with hundreds of matters now being
instructed, run and managed online. There are many more opportunities to design
and implement new delivery and technology tools, and to help clients with their
own process improvements. You will also help ensure our lawyers have the
resources, products and know-how needed to provide the best possible service.
Embedded day-to-day within Real Estate, you will work closely with Partners,
fee earning teams, our in-house Knowledge team and clients, with the support
and strategic direction of OCS. You will play a pivotal role in turning the
firm’s AI strategy into practice: embedding AI enabled ways of working in live
matters and helping to design and deliver new AI enabled products and services.
As demand for
these solutions grows, we are investing in additional legally experienced
resource to help build and manage our portfolio of AI enabled products,
services and solutions across OC jurisdictions. You will be supported with
tailored training, mentoring and exposure to a broad range of projects to
develop your skills in this area.
Key role
responsibilities
You will:
- Work directly alongside Real Estate fee
earning lawyers on live client matters to design, test and refine AI
enabled ways of delivering existing legal services.
- Turn stakeholder requests into scoped,
risk aware and commercially grounded plans with defined deliverables and
timelines.
- Identify and shape new AI enabled products
and services based on live matter experience, client feedback and market
insight.
- Act as a credible client facing voice on
AI, explaining Osborne Clarke’s AI enabled delivery models, pricing, risk
management and governance in a clear, practical way.
- Champion the adoption of generative AI
tools and new workflows across the Real Estate practice group, ensuring
alignment with the firm’s AI governance framework (including
confidentiality, accuracy and regulatory compliance).
- Track developments in AI and legal
technology and translate them into practical improvements to services,
processes and knowledge assets.
- Provide professional support to OC and
Business Services, contributing to continuous process improvement and
promoting a culture of proactive, high quality client service.
Person
specification
As well as
having an excellent track record in client service, we need someone who is:
- Qualified as a Lawyer with strong
knowledge of Real Estate law and the credibility to engage confidently
with Partners and clients.
- Genuinely interested in AI, technology and
service innovation, with curiosity to build expertise independently and a
good instinct for where AI does and does not add value.
- Able to break down complex or vague client
asks into clear, structured and deliverable plans, using AI responsibly
and working through ambiguity with strong problem-solving skills.
- A strong communicator and influencer, able
to build trust with lawyers and clients, manage expectations through
proactive communication, and hold a position in challenging conversations.
- Commercially astute, focused on solutions
that deliver real impact for clients and Osborne Clarke rather than using
AI for its own sake, and comfortable balancing innovation with risk, cost
and quality.
- A collaborative and people focused team
member, contributing to a healthy team dynamic, supporting wellbeing, and
invested in delivering a consistently excellent client experience.
- Detail oriented and rigorous in testing
and quality assuring AI outputs, with resilience and tenacity to iterate,
learn from setbacks and continually improve services.
- You will have access to comprehensive
training and development to help you build and deepen these capabilities
over time.
Our recruitment process
We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Angharad Jenkins on [email protected]
Please note we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.