We have a great opportunity for a Billings Controller to join our Finance team. Reporting to the Revenue Control Manager you will undertake all aspects of revenue control Billing for all practice groups in accordance with established operational processes and policies. This is an exciting time to join the Finance department as we move to our new Practice Management System, Elite 3E.
This is a permanent role, based out of our new office in Bristol working on a hybrid basis.
Key Responsibilities
The Billings Controller will deal with billing aspects such as, rate maintenance, bill production and bill cancellations for all practice groups. As well as resolving queries across all Osborne Clarke International offices and processing some disbursements, producing draft and copy bills.
- Deal with and resolve client queries and find solutions for billing problems
- Possible assistance with e-billing queries and solutions
- Develop and document billing procedures.
- Deal with International queries
- Assist with the maintenance of rates
- Follow up unbilled WIP and disbursements with Fee Earners
- Maintain accurate information held within Elite.
You will share responsibility for the following(non-exhaustive) list of tasks for your all practice groups:
- Producing bills
- Processing credit notes, bill cancellations and write-offs
- Answering customer queries
What we're looking for
We're looking for someone who has strong collaboration skills and who enjoys working as part of a team. You'll need to have experience working within a Revenue Control environment and demonstrate the ability to handle large volumes of work whilst maintaining a high level of accuracy. We are also looking for:
- Excellent customer service skills with ability to ensure that any issues are addressed promptly, professionally, openly and constructively
- Someone who is self-motivated who can adhere to set policy and procedures
- Strong communication skills; able to interact appropriately and constructively with customers and colleagues
- Ability to work with minimal supervision and to identify and act on issues which need to be escalated
- Ability to assist with the design and implementation of policies and processes
- Good organisational, time management and prioritisation skills
- A hard working and flexible working manner
- Good IT skills with the confidence to learn new technology and systems
- Ability to work under pressure whilst paying attention to detail
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Philippa Hemmings (Recruitment Manager) on 0117 917 4107 or email philippa.hemmings@osborneclarke.com.
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.